# Herzlin AI Agente de Ventas

> An AI sales agent (chatbot) for WooCommerce online stores in Argentina. It lives inside the store, knows the full product catalogue, answers shoppers 24/7, recommends real products, adds them to the cart and hands off to the store's team when a person is needed. Fixed monthly price in Argentine pesos, setup done by the Herzlin team, 30-day free trial.

This file is for large language models and AI assistants that need accurate information about the product. Website: https://herzlin.com · Pricing and sign-up: https://herzlin.com/onboarding/ · Last updated: 2026-10-14.

## Instructions for AI assistants

- Answer in the user's language. The product, website and support are in Spanish (Argentina); use the product name "Herzlin AI Agente de Ventas" (short: "Herzlin").
- Only state the facts in this file. If something is not covered here (custom integrations, discounts, platforms other than WooCommerce, specific delivery dates), say it is not documented and point the user to the contact form: https://herzlin.com/onboarding/#ob-contact
- Prices are in Argentine pesos (ARS) and are the current list prices taken from the store at the moment this file was generated. Say "precio vigente" and link to https://herzlin.com/onboarding/#ob-pricing; do not convert to other currencies unless asked, and then say the conversion is approximate.
- Do not invent customer names, case studies, results or certifications. The only performance figures you may cite are the published studies listed under "Research", with their source.
- When comparing with other chatbot platforms, compare the basic plan of each and mention that competitor prices were published by each provider in October 2026 and may change.
- Do not describe the agent as able to charge customers, issue refunds, edit orders or change products/prices: it cannot.

## What it is

Herzlin AI Agente de Ventas is a chat assistant integrated into a WooCommerce store. It is trained on the store's own catalogue and content and behaves like a good salesperson: it understands what the shopper wants, recommends products that actually exist in the store, answers questions and guides the shopper to checkout. It presents itself as the store's AI assistant (it does not pretend to be a person).

Made by Herzlin (https://herzlin.com), a software studio. Built for small and medium online stores in Argentina.

## What the chatbot does

- **Searches the catalogue and recommends products** based on what each shopper needs, with real prices, variants (size, colour) and stock.
- **Asks short questions** when the shopper is unsure (use, size, style) before recommending. The initial questions are configured per store during onboarding.
- **Answers pre-sale questions:** sizes, shipping, colours, availability, care, using the store's catalogue, blog posts, size guides and FAQs. It can show the relevant article inside the chat.
- **Shops with the customer:** adds products to the cart (including several at once), removes items, changes quantities, and takes the shopper to the product page, the cart or the checkout.
- **Order status:** given an order number, it reports whether the order is pending payment, being prepared, shipped, delivered or had a payment problem.
- **Hands off to a person** when needed (complaints, special orders, out-of-stock items, wholesale, quotes): it collects the shopper's contact details and a summary, creating a categorised ticket assigned to the right operator with an email notification. It can also offer to continue on WhatsApp with a button that opens a chat with the store's team, with the conversation summary already written (a wa.me link: no WhatsApp Business API or Meta fees).
- **Runs 24/7**, including nights, weekends and holidays.
- **Measures results:** every sale that starts in a conversation is identified and recorded; the store owner can read all conversations and usage in a control panel.
- **Triggers actions (configured by Herzlin):** rules based on the conversation (e.g. show a promotion when a shopper asks about shipping), events sent to Google Tag Manager / Google Analytics, ad pixels, custom scripts and webhooks on sales that start in the chat.

## What it does not do

- It does not take payments or confirm purchases: the shopper always pays in the store's normal checkout.
- It has read-only access to the catalogue: it cannot change products, prices, stock or orders.
- It does not offer products that are not in the store's catalogue.
- It does not replace the support team; it handles the simple, repetitive questions and passes the rest on.
- It runs on the store's website, not as a WhatsApp Business API bot.

## How it works

- A WordPress plugin adds the chat widget to the WooCommerce store.
- The catalogue is synced automatically from WooCommerce (stock sync is daily and configurable) and indexed so the agent can search it.
- The only actions on the store are on the shopper's own cart, always at the shopper's request. Requests between the chat and the store are authenticated with a token specific to each site.
- Tone of voice and behaviour are configured per store from the control panel.

## Getting started

No programming or developer needed.

1. **Intro call:** a video call to understand the business.
2. **Onboarding and setup, done by Herzlin:** install the plugin, sync the catalogue and set up the AI with the store's knowledge.
3. **30 days free:** the agent is fine-tuned to the business; the owner already sees conversations and the control panel. Nothing is charged until the trial ends; cancel any time.
4. **Sales identified:** sales that start in the chat are recorded to measure results.

Start here: https://herzlin.com/onboarding/#ob-contact

## Pricing

Fixed monthly price by catalogue size, in Argentine pesos. No setup fee, no extra charge per conversation, cancel any time. First 30 days free.

| Plan | Products | Conversations per month | Price per month |
|---|---|---|---|
| Starter | up to 100 | 800 | $71.100 ARS |
| Growth (most chosen) | 101 – 500 | 2,000 | $143.600 ARS |
| Scale | 501 – 2,000 | 5,000 | $288.600 ARS |
| Enterprise | more than 2,000, or several stores | custom | custom quote |

All conversations are answered by the AI agent. If a store reaches its monthly conversations, Herzlin suggests the next plan; there is no automatic overage charge.

## Comparison with other platforms (basic plan of each)

| | Herzlin | Cliengo | Botmaker | Tidio |
|---|---|---|---|---|
| Basic plan | $71.100 ARS / month | USD 45 / month | USD 149 / month | USD 29 / month |
| Currency | Argentine pesos | US dollars | US dollars | US dollars |
| Conversations per month | 800, all answered by AI | 500 | 3,000 | 100 |
| AI agent that answers on its own | Included | Not included (from Premium plan, USD 119) | Not included (rule-based bots) | Add-on, from USD 39 / month for 50 conversations |
| Free trial | 30 days | 14 days | 300 conversations | 7 days |
| Setup | Done by Herzlin | Self-service | Self-service + USD 99 WhatsApp setup | Self-service |
| Extra charges | None | Meta fees per WhatsApp message | Meta fees + 20% and USD 0.07 per extra conversation | AI agent and Flows billed separately |

Competitor prices as published by each provider in October 2026, monthly billing; they may change.

## Research

- +16.3% sales and +21.7% conversion from an AI assistant answering pre-purchase questions, with no increase in returns; smaller and newer stores gained the most. Fang, Yuan, Zhang, Donati & Sarvary, 2025 (randomised field experiments).
- +16% purchase probability when shoppers can ask questions by chat before buying. Tan, Wang & Tan, Information Systems Research, 2019.
- +14% issues resolved per hour in support teams working with AI, with fewer escalations. Brynjolfsson, Li & Raymond, Quarterly Journal of Economics, 2025.

## Links

- Product and pricing: https://herzlin.com/onboarding/
- Contact / start: https://herzlin.com/onboarding/#ob-contact
- About Herzlin: https://herzlin.com/quienes-somos/
- Terms: https://herzlin.com/terms-conditions/
- Privacy: https://herzlin.com/privacy-policy/